Frequently Asked Questions


What happens if a performance is cancelled due to bad weather?

Our outdoor performances are subject to cancellation in the case of bad weather.

To check whether a performance has been cancelled, Please click here or ring 0141 334 9016 after 6.45 pm. when there will be an answer phone message regarding the weather. Please see our refund policy below for details of what to do in the event of a cancellation.


What is your Refund Policy?

Should Bard in the Botanics be forced to cancel any performance due to inclement weather, audiences may refund their ticket at the box office from which it was originally purchased. Alternatively, tickets can be exchanged for another date during the run of that production (subject to availability).

This refund policy only applies if performances are cancelled before the advertised starting time or within the first hour of the performance.

Refunds for tickets booked at the Citizens Theatre will only be made on return of the original tickets (which can be posted or returned in person).

All requests for ticket refunds in 2014 must be made before Monday 14th August.


What do I need to bring?

Please note that seating is not provided for our outdoor performances although a number of stools will be available for hire on the night of performance. Seating is provided for performances in the Kibble Palace Glasshouse.

Scottish weather can be unpredictable so bring appropriate clothing for an outdoor performance (even the warmest day cools down as evening progresses) and remember that midges can be a pain so come prepared.

Please feel free to bring a picnic along to enjoy – just please remember to dispose of any rubbish safely.


How do I get there?

All this year’s productions take place within the main Botanic Gardens. The Botanic Gardens are situated at the corner of Great Western Road and Queen Margaret Drive, at the top of Byres Road.

To get to the gardens:

By bus: The numbers 8,18, 20, 66, 89 and 90 all stop near the Botanic Gardens at regular intervals. Please check times with your local transportation offices.

By underground: Hillhead Underground is the nearest stop, just a few blocks away on Byres Road

By car: There is no parking in the gardens but unrestricted parking is available nearby.

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